* Case Number: a20090618.11
    * Status: closed
    * Claimants: Wouter D'Haeseleer
    * Respondents: CAcert Incorporated
    * Complaint: User wishes to remove middle names
{{{
Hi Support guys,


I'm having a lot of trouble getting me assured by people since my middle names are not on my id.

So is it possible to change my account name from: Wouter Marie Marcel D'Haeseleer to Wouter D'Haeseleer

Thanks 
}}}
    * Relief: To be determined
    * Case Manager: Nick Bebout
    * Arbitrator: UlrichSchroeter
    * Date of arbitration init: 2009/06/18
    * Date of arbitration starts: 2009/10/12
    * Date of ruling: 2009/10/15
    * Date of execution: 2009/10/20
    * Date of close: 2009/10/21

Before: Arbitrator UlrichSchroeter (A). Respondent: CAcert Incorporated (R) Claimant: Wouter D'Haeseleer (C) Case: a20090618.11

 . 2009-10-12 (A) I'd care about case a20090618.11
 . 2009-10-12 (A) request for CCA/DRP acceptance
 . 2009-10-15 (C) accepts CCA/DRP for this arbitration
 . 2009-10-15 (A) rcvd a confirmation from an experienced assurer, who made also an assurance with the (C) at Cebit 2009

== Discovery ==
 * there was no malfeasance of an type alleged or found
 * the rules regarding names have been in flux since then claimant became a member
 * one senior experienced Assurer have verified the requested name in the account
 * from the general rule 'you can reduce information but never increase information' the removal of middle names in the account name doesn't conflict with other assurances made
 * there was a VIP assurance made after last [[events/CeBit2009|Cebit2009]] about this case and successful finished.
 * at least 2 assurers assured the Claimant at [[events/CeBit2009|Cebit2009]] these 2 assurances would bring the Account up above 50 points according to AP.
 * The account in question has full awarded assurance points and actual also some experience points, so the claimant also has the experience required of assurers 

== Ruling ==

Due to these facts I order the accounts name to be changed without the removal of any assurance or experience points. The claimant is requested to revoke currently valid certificates, however this is not an order and is left to the discretion of the claimant. 

{{{
The certificates are not revoked mandatorily, because
 * the CPS only requires the name to be assured under Assurance Policy, which it was.
 * the Assurance Policy itself only requires that the Name, E-Mail and secondary
   distinguishing feature be known, which they are.
 * the current PracticeOnNames would suggest that the current account name is
   actually valid according to current policies and practices.
}}}

== Execution ==

 . 2009-10-15 (A) The claimant has been notified of the ruling by E-Mail
 . 2009-10-15 (A) support@c.o has been requested to change the account by E-Mail as requested
 . 2009-10-20 (A) rcvd report from support@c.o that the account has been changed as requested
 . 2009-10-20 (A) probably a special chars bug in the support form ends in an escaped name string \' in the database
 . 2009-10-20 (A) PG corrected the escaped name string \' in the database directly
 . 2009-10-21 (A) special chars bug in the support form needs further investigation, but this doesn't relates any longer to this case
 . 2009-10-21 (A) case closed

== Similar Cases ==

 . [[Arbitrations/a20090621.2|a20090621.2]] [[Arbitrations/a20090621.2|User not registered under full names ]]

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 . CategoryArbitration
 . CategoryArbCaseAccountDataNameModificationsRequested