Arbitrations/a20090513.1

Before: Arbitrator name arbitor (A), Respondent: Cornelius Weiss (R), Claimant: Sven Übelacker (C), Case: a20090513.1

History Log

2009-05-17 (A): Sent initial mail to C + R to request agreement to arbitration and asked for each ones point of view in that case
2009-05-17 (R): I do accept the arbitration
2009-12-25 (UlrichSchroeter): arbitrator released this case as of a20091118.4
2010-03-23 (A): I'll take care about this case
2010-03-23 (CM): I'll take care about this case
2011-02-03 (A): Request info about User (Sonia C) from Support IMAP-BOX
2011-02-12 (Support): [s20110203.3] answer delayed
2011-02-12 (Support): [s20110203.3] no info found
2011-04-13 (A): initmailing to (C) with CCA/DRP acceptance request
2011-04-13 (A): Request info about User (Sonia C) from (C)
2011-04-13 (A): Request info about User (Sonia C) from (R)
2011-04-13 (C): rcvd CCA/DRP acceptance & rcvd infos
2011-04-13 (A): Request info about (Sonia C) 1. DoB 2. Assurances rcvd from (Support)
2011-04-14 (Support): [s20110413.91] infos rcvd, DoB, Assurances (Sonia C)
2011-04.14 (R): rcvd CAP-Scan

(C) and (R) concludes to the correct DoB of assure that was caused by a typo in the online account
I hereby order Support to correct the DoB of user (Sonia C).
CPS is not affected as DoB's are not included in certs
as of the mistake that (R) made by transfering of Assurances points, (R) should received an Advice about DoB Problems

Lübeck, 2011-04-20

2011-04-20 (A): Ruling Notification to (C), (R), (Sonia C), (CM)
2011-04-20 (A): exec Request to (Support)
2011-04-20 (A): Assurer Advice about DoB Problems send to (R)
2011-04-20 (Support): [s20110420.2] exec Order Following Ruling
2011-04-20 (A): exec report notification and closuren to (C), (R), (Sonia C), (CM)

a20090510.1	User was assured with the wrong DoB
a20090513.1	User was assured with the wrong DoB
a20090510.2	User was assured with the wrong DoB
a20090701.1	Wrong DoB