= Arbitration / Training =
The Training Course for Case Managers and Arbitrators

{{{#!wiki caution
'''WARNING'''

obsolete need's work
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=== "Delete my Account" user is Assurer ===

 * Assurer has given Assurances
 * Arbitrator has to request for the CAP forms by default
 * Options for the Assurer with "Delete my Account" request

  a. To keep the CAP forms
   * Assurer has to keep the CAP forms (obligation)
    * obligation: to keep the CAP forms, to keep his email in good working order
   * Assurer has to answer on future Arbitrator requests
    * risk: Assurer may find himself subject to Arbitration
    * liability: potential risk on liabilities continues, eg by not answering on future arbitrators request
  a. To send-in the CAP forms
   * Assurer transfers CAP forms to an Arbitrator, back to CAcert
    * obligation (to keep the CAP forms for 7 years): ends with transfer to an Arbitrator
    * to keep his email in good working order probably is less a problem, as contacting the assurer is only need for a liability issue
   * requests by future Arbitrators goes to the Arbitrator in the "Delete my Account" case
    * risk: reduced risk by the Assurer to may find himself subject to Arbitration
    * liability: potential risk on liabilities decreases, eg Arbitrator has to answer on future arbitrators requests regarding given assurances by former Assurer
  a. Revoke Assurances ???
   * Account removals goes thru Arbitration to protect the WoT
   * Arbitration is about to protect the Assurances framework
   * This needs to be brought in compliance with Assurers wish to leave the community

=== Why Revocation of Assurance Points is no option ? ===

 * Assurer who wants his account deleted has following list of Assurances Given
  || Date       || Who    || E-Mail        || Points || Location    || Method               || Revoke ||
  || 21.02.2008 || User A || user.a@email  ||<#80ff80> 0      || somewhere X || Face to Face Meeting || Revoke ||
  || 20.01.2009 || User B || user.b@email  ||<#ff8080> 35     || somewhere Y || Face to Face Meeting || Revoke ||

 * Scenario 1: To revoke Assurances of Assurer with "Delete my Account" request. Following an Assuree's account (User A) with 5 Assurances received. Line 4 is the Assurer with the "Delete my Account" request.

  || line || 1. pts issued || 2. transfered pts || 3. action 1 ||            || 4. pts after revocation || 5. actions to take || 6. re-issue pts || 7. result ||
  || 1  || 35          || 35 ||        ||                 || 35                   ||           ||   || 35  ||
  || 2  || 35          || 35 ||        ||                 || 35                   ||           ||   || 35  ||
  || 3  || 35          || 30 ||        ||                 || 30                   ||           ||   || 30  ||
  ||<#ffff80> 4  ||<#ffff80> 20          ||<#80ff80>  0 ||<#ffff80> revoke ||<#ffff80> => results in   ||<#ffff80> 0                    ||<#ffff80>           ||<#ffff80> 0 ||<#ffff80> 0   ||
  || 5  || 30          ||  0 ||        ||                 || 0                    ||           || 0 || 0   ||
  || total ||          || 100 ||       ||                 || 100                  ||           ||   || 100 ||

   . '''nothing to do, so therefor no problem'''

 * Scenario 2: To revoke Assurances of Assurer with "Delete my Account" request. Following an Assuree's account (User B ) with 5 Assurances received. Line 2 is the Assurer with the "Delete my Account" request.

  || line || 1. pts issued || 2. transfered pts || 3. action 1 ||            || 4. pts after revocation || 5. actions to take || 6. re-issue pts || 7. result ||
  || 1    || 35          || 35 ||        ||                 || 35                   ||           || || 35 ||
  ||<#ffff80> 2  ||<#ffff80> 35          ||<#ff8080> 35 ||<#ffff80> revoke ||<#ffff80>  => results in  ||<#ffff80> 0                    ||<#ffff80>           ||<#ffff80> ||<#ffff80> 0  ||
  || 3  || 35          || 30 ||        ||                 || 30                   ||           || || 30 ||
  || 4  || 20          ||  0 ||        ||                 || 0                    || (A) contact assurer<<BR>>(S) revoke assurance<<BR>>(AS4) reapply assurance || 20 || 20 ||
  || 5  || 30          ||  0 ||        ||                 || 0                    || (A) contact assurer<<BR>>(S) revoke assurance<<BR>>(AS5) reapply assurance || 30 || 15 ||
  || total ||          || 100 ||       ||                 || 65                   ||           || || 100 ||
   1. Assurers issued # of points onto Assurees account (line 1-5)
   1. Transfered points: eg. line 4: you've issued 20 pts, rounded down to 0
   1. revoke assurance of Assurer who requested "delete my account" (line 2)
   1. result of pts on assurees account after assurer (who requested "delete my account") pts revocation (line 2)
   1. arbitrator has to order several actions for account pts corrections (line 4 + 5)
   1. re-applying assurances to correct the assurees account pts count by Assurer #4 and #5 (line 4 + 5)
   1. pts count after re-applying assurances by old assurers after corrections (line 1-5)

   . '''several corrections needs to be done in Arbitration process, to protect the Assurees account'''

=== Discovery ===

 * Request Assurances Given from Support
 * Count Assurances Given Total
 * Count Assurances Given with Points GT 0
 * Each Assurees Account needs to be reviewed

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