= Arbitration / Training = The Training Course for Case Managers and Arbitrators [[Arbitrations/Training|Training Home]] / [[Arbitrations/Training/Lesson20|back]] ||<#ff8080> ''' D E P R I C A T E D - D E P R I C A T E D - D E P R I C A T E D - D E P R I C A T E D''' || === Actions for a Support Engineer (for the ruling) Version 1 === See also [[Support/SE/Manual#About_Deleting_and_Deactivating_Accounts|SE Manual - Delete and Deactivate Accounts]] If an account is to be killed ... * A snapshot of the account information shall be taken and printed on paper for above cases 2 and 4, alternate to pdf, sending to arbitrator * a new password is set (and later forgotten) * the secret answers are filled with junk * Givenname, Middlename, Lastname and Suffix are filled with the arbitration number . (WD) '' alternative Middlename and Suffix empty '' . (U60) '' i say no, as Givenname and Lastname only is no option, all fields needs to overwrite'' * DoB is set to 1900-01-01 or 1970-01-01 * all flags are reset * the account is hijacked * all certificates revoked * all email addresses deleted (except the primary email address) * all domains deleted * the account name is changed by adding a new email address arbitration_@cacert.org, e.g. arbitration_a20091210.1@cacaert.org and deleting the original email address. * At last the account is blocked. ---- . CategoryArbitrationsTraining