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== Arbitration Team Meeting 2011-04-05 (21 CET / 19 UTC) ==
. 1 '''Preliminaries'''
. 1.1 Chair opens the Arbitration Team Meeting
. 1.2 [[Arbitrations/Meetings/AcceptMinutes|Accept the Minutes]] '''[[Arbitrations/Meetings/ATAgendaandMinutes-20110301| Minutes of the last Arbitration Team Meeting 2011-03-01]]''' (u60)
. 2 '''Businesses''' - Important Note: '''Acceptance of Businesses 48 Hours before beginning of Arbitration Team Meeting latest!'''
.2.1 '''Action items from last meeting (Updates)''' added by UlrichSchroeter
.2.1.1 '''Notifications to Arbitrators of cases from year 2009 (Update)''' added by UlrichSchroeter
. We have about 13 open/running arb cases left from year 2009, plz review
.2.2 '''Currently newly filed disputes''' added by UlrichSchroeter
. Resources problem, who is able to handle these disputes ?
.2.3 '''Logging capabilities on critical system -> how does this effect Arbitration ?''' added by UlrichSchroeter
. One request under [[Arbitrations/a20100212.1|a20100212.1]] to Critical team discovered a problem with logging time ranges that effects Arbitration (potential problem to gather evidences - max logging between range 6-12 months)
. 3 '''Question Time''' - Important Note: '''Questions from CAcert.org Community Members can be added until beginning of Arbitration Team Meeting! As well questions can be asked at "Question Time", without added Question here'''
. 3.1 "Question One" added by YourName ''- Comment: Replace "Question One" by Your Question and add your Name''
. et cetera
. 4 '''Closing'''
. 4.1 Confirm next Arbitration Team Meeting: Usually every 1st Tuesday and the 3rd Wednesday of the month, 20:00 CEST (18 UTC).
* Wednesday, 2011-04-20, 20 CET, 18 UTC ?
. 4.2 Chair closes the Arbitration Team Meeting
. 4.3 Preparation of Minutes
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== Minutes - Arbitration Team Meeting 2011-04-05 ==
* [21:00] Chair opens meeting
* '''Attendees: Ted, Martin, Uli'''
* ''Top 1.2: Accept minutes from last meeting [[Arbitrations/Meetings/ATAgendaandMinutes-20110405|Minutes 2011-04-05]]''
* '''Summary: 1 ok, 1 abstain, no objection, accepted'''
* ''Top 2.1 - Action items from last meeting''
* ''Top 2.1.1 - Notifications to Arbitrators of cases from year 2009 (Update)''
* we had some success on 2009 cases in March, 4 closed
* '''Summary: plan to recheck the open cases at least every 14 days for open reminders and to escalate after 3 reminders sent to the arbitrators for rethought how to proceed'''
* ''Top 2.2 - Currently newly filed disputes''
* We probably have a resources problem. Only potential 3 Arbitrators who can handle the cases a20110314.1 and a20110314.2
* '''Summary: Uli prepares a mail to DRO to send to the dispute filing parties: offer the claimant to start before May, if they wants quicker process then escalate'''
* ''Top 2.3 - Logging capabilities on critical system -> how does this effect Arbitration ?''
* One request under a20100212.1 to Critical team discovered a problem with logging time ranges that effects Arbitration (potential problem to gather evidences - max logging between range 6-12 months). So we can expect a logging capability for 6 months max, means, after this time, we cannot get detailed informations from critical team about things that happens the time before.
* The other thing is, we cannot keep the backlog of 1 year for a long time, we have to try to shrink the backlog
* Backlog increase prevention: pickup each newly filed case asap
* As the dispute filings keeps open for 1 year, and you discover a problem, where you need infos from the system logfiles, as I needed in one case, you are out of luck to get this problem fixed. So if we keep the backlog of unopened cases under 6 months, we're save. The case I've started was a case from one year ago ... a half year earlier opened, I have had a chance to answer the case's essential question. So if we keep the backlog clean, no cases open older than, lets say 4 months, we are on the save side, after that, we're running into potential problems ...
* Arbitration concept isn't about to handle cases after 1 year or 2 years. Arbitration concept is to handle cases quickly
* One of the solutions is, to move more and more cases into precedent cases ... but this is a limited solution
* So all our power we have to put on the backlog ... a) not to increase, better to decrease, b) efficiently handle all new cases
* So we're off from the logfiles and back to the topic how to reduce backlog?
* Yes, this is the only way ...
* Current backlog of unopened cases is under 20 cases for about 2 or 3 months, but no change since that. So the effprts has to go onto the unopened 2010 cases
* Find some new Arbitrators ?
* In 2009 we found all new arbitrators on the ATEs
* Reactivate existing Arbitrators ?
* '''Summary: a) search for new arbitrators b) reactivate arbitrators on the list c) list of arbitrators to accept automaticly CM for uli for new cases'''
* ''Top 4.1 - next meeting: Wednesday, 2011-04-20, 20 CET, 18 UTC ?''
* moved to May 3rd
* '''Summary: next meeting Tuesday, May 3rd, 21 CEST, 19 UTC'''
* [22:11] Chair thanks for coming, closes meeting
==== Meeting Transcript ====
* [[Arbitrations/Meetings/Transcripts/transcript-meeting-110405|Meeting Transcript 2011-04-05]] ([[https://wiki.cacert.org/Arbitrations/Meetings/Transcripts/Transcripts-Page-Template|Transcripts-Page-Template]])
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== Inputs & Thoughts ==
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. CategoryArbitration
. CategoryArbMeeting