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== Arbitration Team Meeting 2010-04-28 ==
. 1 '''Preliminaries'''
. 1.1 Chair opens the Committee Meeting
. 1.2 Accept the '''[[Arbitrations/Meetings/ATAgendaandMinutes-20100406|Minutes of the last Arbitration Team Meeting (2010-04-06)]]'''
. 2 '''Businesses''' - Important Note: '''Acceptance of Businesses 48 Hours before beginning of Arbitration Team Meeting latest!'''
. 2.1 '''How to handle the arbitration cases wiki (Continued from [[Arbitrations/Meetings/ATAgendaandMinutes-20100317|meeting 2010-03-17]])''' added by Hans Verbeek
. Last year the arbitration wiki could be used by the arbitrator to store all relevant info. Since several month everything is almost completely anonymised, and as a result I have the impression that it is not usefull to me any more. Also the amount of data stored into the individual cases has grown to such an amount that it is almost impossible to find out what the status of an arbitration case is, except for the arbitrator that is handling this case.
* https://lists.cacert.org/wws/arc/cacert-arbitration/2010-03/msg00038.html
* https://lists.cacert.org/wws/arc/cacert-arbitration/2010-03/msg00039.html
* https://lists.cacert.org/wws/arc/cacert-arbitration/2010-03/msg00040.html
* https://lists.cacert.org/wws/arc/cacert-arbitration/2010-03/msg00053.html
. 2.2 '''Arbitration Backlog (Continued from [[Arbitrations/Meetings/ATAgendaandMinutes-20100406|meeting 2010-04-06]])''' added by UlrichSchroeter
* The Arbitration backlog becomes more and more a problem. Currently there are 47 (!!) unhandled cases, no CM, no A appointed yet and there are addtl 30 still open, running cases, in total 77 unhandled open cases (!!) So this Arbitration backlog needs instant attention by the Arbitration team, DRO and probably also by the board. [[Arbitrations|Pending Arbitration Cases]]
* 2010-03-16 [[https://lists.cacert.org/wws/arc/cacert-devel/2010-03/msg00009.html|strawman proposal]] (and followups)
* 99% of Cebit cases doesn't fit into the precedence cases schema .. so all cases becomes individual cases
* "Looked up a few new cases. All seem straightforward: name change, switch names, typo in names. When we have one or two experienced arbitrators who provide backing info (yes, this was wrong, this is the correct name) it can be handled by Support"
* Posts in cacert-arbitration: Open letter originated from an arbitration participant
* https://lists.cacert.org/wws/arc/cacert-arbitration/2010-04/msg00012.html
* https://lists.cacert.org/wws/arc/cacert-arbitration/2010-04/msg00014.html
* Bring in new arbitrators rants
1. new arbitrators means addtl. resources. This is good :-) ... but ...
1. new arbitrators means addtl. training for new arbitrator candidates. Who works with new arbitrators except me ?
1. there still exists an Arbitrators Training Course ... who had read this ? https://wiki.cacert.org/Arbitrations/Training
1. Who helped working on this ? documented processes yet ?
1. OTRS transfer of Arbitration cases ... the essential transfer channel of dispute filing ... who of the arbitrators requested an OTRS account yet ? (read https://wiki.cacert.org/Arbitrations/Training/Lesson04)
1. new case managers - cases prepared by CMs awaiting appointment of an arbitrator .... nothing won
1. on a try to find new arbitrator candidates, I've checked out 10 candidates, results in 1-2 possible candidates, but they are also busy before they'll be interviewed
1. addtl. arbitrators who are board members ... they are busy with board tasks
. 2.3 '''Top Three''' added by YourName ''- Comment: Replace "Top Three" by Title of Top and add your Name''
. Additional Inputs ''- Comment: Replace "Additional Inputs"by Description of Top, Description of Reason-Why/Purpose, Additional Comments, Additional Documents, Additional Links, if useful for other Arbitration Team Members to prepare for Arbitration Team Meeting.''
. et cetera
. 3 '''Question Time''' - Important Note: '''Questions from CAcert.org Community Members can be added until beginning of Arbitration Team Meeting! As well questions can be asked at "Question Time", without added Question here'''
. 3.1 "Question One" added by YourName ''- Comment: Replace "Question One" by Your Question and add your Name''
. et cetera
. 4 '''Closing'''
. 4.1 Confirm next Arbitration Team Meeting: Usually every 1st Tuesday and the 3rd Wednesday of the month, 20:00 CEST (18 UTC).
* Tuesday: 2010-05-04, 20:00 CEST (18 UTC)
. 4.2 Chair closes the Arbitration Team Meeting
. 4.3 Preparation of Minutes
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== Minutes - Arbitration Team Meeting 2010-04-28 ==
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==== Synopsis of Meeting Contents ====
* 20:05 chair opens meeting, 4 attendees (5 close before meeting end)
* Top 1: Minutes
* 1.2 Accepted the '''[[Arbitrations/Meetings/ATAgendaandMinutes-20100406|Minutes of the Arbitration Team Meeting 2010-04-06]]'''
* '''Summary: minutes are not written yet by Uli, defered for the next meeting'''
* Top 2: Businesses
* 2.1 How to handle the arbitration cases wiki
* continued from last meeting: findings on question: why public or why not find tools that can be used for arbitration reporting, documentation, central repository
* discuss about tools for Arbitration
* PD talk about a case-management/CRM type tool with Certificate Logins.
* '''Summary:''' PD offered to write an Arbitration Mgmt System
* 2.2 Arbitration Backlog
* we need more As / CMs
* '''Summary:''' closed w/o concensus, only discussion
* Top 3: Question Time
* no questions
* Top 4: Closing
* 4.1 Confirm next Arbitration Team Meeting: Usually every 1st Tuesday and the 3rd Wednesday of the month, 20:00 CEST (18 UTC). Tuesday: 2010-05-11, 20:00 CEST (18 UTC)
* agreed
* 22:01 meeting closed
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==== Meeting Transcript ====
* [[Arbitrations/Meetings/Transcripts/transcript-meeting-100428|Meeting Transcript 2010-04-28]] ([[https://wiki.cacert.org/Arbitrations/Meetings/Transcripts/Transcripts-Page-Template|Transcripts-Page-Template]])
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. CategoryArbitration
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