## 20240327 AK ---- [[FAQ/CZ|česky]] | [[FAQ/DE|deutsch]] | '''english''' | [[FAQ/FR|français]] | [[FAQ/IT|italiano]] | [[FAQ/NL|nederlands]] | [[FAQ/ZH|中文]]|| [[CAcert|English home page]] ---- = Frequently Asked Questions (FAQ) = <> == CAcert: what, why, how == * [[FAQ/AboutUs|CAcert - About us]] * [[FAQ/What-CAcert-does|How CAcert works from the user's point of view]] * [[CAcertInShort|CAcert In Short]] * [[https://community.cacert.org|Services provided]] * [[Website|You and CAcert]] * [[HELP/2|What does all this make sense?]] * [[FAQ/CommonQuestions|Common questions]] * [[AssuranceHandbook2/SomeMoreInformation|More about CAcert]] * [[HelpingCAcert|How can YOU help CAcert?]] ## * [[bigger-better-CAcert|A general strategy for rehabbing CACert]] == Account == * [[FAQ/Registration|Problems and Questions about the CAcert Registration Process]] * [[FAQ/HowToEnterNamesInJoinForm|How To Enter Names In Join Form (create an account)]] * [[FAQ/LoginWithCert|How to manage the Certificate Login]] * [[FAQ/LostPasswordOrAccount|How can I recover my lost Password or Account Name?]] * [[FAQ/HowToTerminate|How To Terminate]] and [[FAQ/AccountRemoval|How can I remove my CAcert Account?]] * [[FAQ/GeneratingMyPassword|How can I generate a safe password?]] * [[ChangeYourName|How To Change Your Name]] in your account * [[ChangeDateOfBirth|How To Change Your Date of Birth]] in your account * [[FAQ/AddNewEMailAddress|How to add a new Email address]] to your account * [[FAQ/DefaultEmailIsUsername|Your username is always your default email address]] == Arbitration, Audit, Policies == * [[Arbitration/FAQ|Member's FAQ on Arbitration]] * [[ArbitrationForum|Arbitration Forum]] * [[Audit|Internal Audit]] * [[Policy|Policies]] & [[Policy/FAQ|FAQ on Policies]] * '''[[Privacy/EU-EEA-DataProtectionDeclaration/EN|Understanding the User Privacy Policy valid in EU & EEA]]''' == Assurance == * [[FAQ/AssuranceIntroduction|Assurance Introduction]] and [[Assurance|Assurance Program]] * [[FAQ/AssuranceDetails|Assurance Details]]: How can I get CAcert Assurance Points (APs) ? * [[Events/AssurerTrainingEvents|Assurer Training Events]] * [[Assurance/Procedures/RLO|Risks, Liabilities, Obligations]] and [[RisksLiabilitiesObligations|R/L/O Details]] * [[AssuranceHandbook2|Assurance Handbook]] (Individuals) * [[OrganisationAssurance/Manual|Organisation Assurance Manual]] * [[AssurerChallenge|Assurer Challenge]] Test * [[FAQ/LostAssurerStatus|I seem to have lost my Assurer status]] * [[FAQ/Privileges|How many points do I need to do ... (Privileges)]] * [[FAQ/AssuranceByCAP|Assurance by CAP (Individual Assurance)]] * [[FAQ/AssuranceInformationForCAP|Assurance Information For CAP]] * [[FAQ/AssurancePrefilledForms|Assurance Prefilled Forms]] * [[TTP|New TTP-assisted-assurance program]] * (''obsolete:'' [[FAQ/AssuranceByTTP|Assurance by TTP-assisted-assurance]], [[FAQ/AssuranceInformationForTTP|Assurance Information For TTP]], and [[FAQ/TTPAvailability|TTP Availability]]) * [[FAQ/AssuringPeople|Assuring People]] * [[Support/PasswordRecoverywithAssurance|Assurance with Password Recovery]] * [[OrganisationAssurance|Assuring Organisations]] * [[FAQ/AdminLeftTheCompany|Admin Left the Company (Org Assurance)]] * [[FAQ/NewPointsCount|Thawte points to be revoked - New points counting (Thawte patch)]] == Certificates == * [[Certificates|Certificates overview]] * [[SuggestKeySizes|Suggested Key Sizes]] for the future * [[WeakKeys|Weak Keys]] System check * [[CPS|Certification Practise Statement]] (CPS) * [[Glossary/Validation|Types of certificate validation]] * [[FAQ/ImportRootCert|How to import and trust CAcert root certificates]] * [[FAQ/CertificateRenewal|Certificate icons used by Windows and file suffixes]] * [[FAQ/DomainOwner|Domain Owner]] * [[FAQ/HowThePingTestWorks|How The Ping Test Works]] * [[FAQ/CertChainConstruction|Certificate chain]] and its construction algorithm checking whether it is trusted * CAcert [[Roots]] - [[Roots/Contents|contents]] and [[Roots/Structure|structure]] * [[FAQ/NewRoots|New and archive (obsoleted) CAcert Roots]] - also contains files CAcert-chain, cacert-bundle, and CAcert_Root_Certificates * [[FAQ/AddNewEMailAddress|Add a new e-mail address to my cacart account in the web interface]] * What is a [[CSR]] ? and [[FAQ/SubmitCsr|Generating a Certificate Request]] * Where can I find out more info about '''Class 3''' and '''chained certificates''' ? see [[FAQ/TechnicalQuestions]] * [[FAQ/Class3Resign|New Class1 Root and New Class3 subroot certificates re-signed FAQ]] * [[ClientCerts|Client Certificates]] * [[PortableDevicesBrowsers|Suitable browsers for Android system on portable devices]] * [[Technology/KnowledgeBase/ClientCerts/theOldNewThing|Client Certificates and Single Sign-On (SSO)]] * [[AdobeReader|PDF document signing and time-stamping in Adobe Reader]] * [[EmailCertificates|Email Certificates]] and [[Technology/TechnicalSupport/EndUserSupport/E-MailClients| e-Mail Clients Overview]] * [[ServerCerts|Server Certificates]] * [[CodesigningCert|Code Signing Certificates]] * Document signing certificates (status at 20180101): * You can sign [[HowTo/MSOfficeWord|MS Word]] (DOC[X]) and [[OpenOffice|OpenOffice]] (ODT) documents only with the code signing enabled client certificate. * You can sign Adobe Reader (PDF) and !LibreOffice (ODT) documents with any client certificate. * [[PgpSigning|Getting your PGP key signed]] by CAcert * [[CryptoHardware|Cryptographic hardware]] Help and Howtos * [[SSLScanner|TLS/SSL scanners]] * [[DomainController|Task force looking into Domain Controller requirements]] === Certificate related problems === * '''[[FAQ/CertCreationRenewalStucks|I cannot create or renew my certificate, because it hangs]]''' * '''[[FAQ/FirefoxSpec|Firefox reports an expired certificate even though you installed a renewed one or a new one]]''' * [[FAQ/Mess|Why browsers report the CAcert.org website as improperly configured]] * '''[[FAQ/Keygen|A browser cannot create a client certificate]]. please use [[TutorialsHowto/Generate-new-CSR|CAcert web application]]''' * [[FAQ/Firefox-OCSP|Mozilla Firefox is blocking CAcert.org websites]] – how to get access again * '''[[TutorialsHowto/CCforNewbies2|How a Newbie gets his/her first own Client Certificate]]''' * '''[[HowTo/CertP10toBase64Coding|My program provides certificate requests (CSRs) in the .p10 format. How can I submit them to CAcert's web?]]''' * '''[[FAQ/Firefox-CAcert|Firefox v.7x: SSL_ERROR_UNKNOWN_CA_ALERT error when trying to visit CAcert.org]]''' * '''[[TutorialsHowto|How the heck can I get my new client certificate using Windows ?]] - Browsers do not work ? Follow articles about using XCA, MMC, cert renewal, and more''' * '''[[FAQ/NoDomainName#NOMAILSERVER|Problem with receiving PING email]]''' . You are continually receiving an error message: . Email Address given was invalid, or a test connection couldn't be made to your server, or the server rejected the email address as invalid . '''[[FAQ/HowThePingTestWorks|How the Ping Test Works]]''' . '''[[FAQ/AddNewEMailAddress|Add a New Email Address]]''' . The 1st wiki note '''"Small branch from the topic" in [[TutorialsHowto/CCforNewbies|this article]]'''. * '''[[FAQ/Firefox-v59-P12-backup|I cannot import a .p12 file, exported by Firefox, into Windows]]''' * '''[[HowTo/ReplaceCAcertRootCertificate|Browsers report untrusted CAcert root certificate due to an old signing algorithm]]''' . Examples: . Firefox error:'''Your connection is not secure'''; Advanced: SEC_ERROR_CERT_SIGNATURE_ALGORITHM_DISABLED . Google Chrome error: '''The site's security certificate is not trusted!''' . '''[[HowTo/ReplaceCAcertRootCertificate|Replace]] the old roots with the new ones, which are published on the [[http://www.cacert.org/index.php?id=3|CAcert web]]''', or on [[FAQ/NewRoots|this page]] - search for SHA256! * [[FAQ/CertificateRenewal|I cannot renew my certificate]] - [[FAQ/CertificateRenewal|How to renew an expired certificate for Windows using Linux, and how to do it using Firefox ]] (Problem #3) * [[FAQ/NoDomainName|You don't have a Domain name but still want a Server Cert?]] * [[FAQ/MissingPrivateKey|Missing Private Key]] == Others == * [[FAQ/DonationsGuideline|Donations Guideline]] ## X * [[Merchandising]] ## X * [[AssurerLogos|Looking for an official and an unofficial Assurer Logos]] ## X * [[FAQ/GettingSupport|Getting Support]] and [[HELP|Help!]] ## X * [[BOINC]] ## X * [[Risk]] ## X * [[Technology/KnowledgeBase/SignificantTechnicalStandards|Significant Technical Standards for CAcert.org]] ## X * [[UnicodeTaskForce|Unicode for CAcert]] * [[FAQ/TestUni.htm|Unicode UTF-8 example-test]] ## X * [[TutorialsHowto|Tutorials]] and [[HowToDocuments|Support & Documents]] ## X * [[Translations]] ## X * [[DecisionNumbers|Decision Numbers]] (e.g. what m20070825.3 means) ## X * [[IPv6|CAcert servers' IPv6 support]] (at the date 20160418) ## X * [[Brain/Assurer'sCryptographyLibrary/GlossaryAbbreviations|Glossary & Abbreviations (1)]], [[Glossary|Glossary & Abbreviations (2)]], and [[Glossary/Validation|Glossary & Abbreviations (Validation)]] ---- . [[CategoryFAQ]]